Susan Feldman specializes in research on search and discovery technologies and markets, and directs the content technologies research programs at IDC, where she is a research vice president. Her current research  includes understanding and forecasting markets and trends in search engines, text mining, categorization, NLP, and other information retrieval technologies; unified access to data and content; intelligent workspaces, and information work.  Before coming to IDC in 2000, Feldman was president of Datasearch, an independent information consulting firm where she consulted on new retrieval technologies such as natural language processing, search engines, usability of online systems, and digital libraries. Feldman has won a number of awards for her writing and research, including  the 2003 James Peacock Research award at IDC for her work on the search and retrieval technology markets.