
Autonomy etalk delivers enterprise solutions for multi-channel interaction analysis, real-time information assistance, contact centre performance, and compliance management. By providing integrated tools for recording, archiving, analysing, and retrieving critical interactions, Autonomy etalk helps organisations meet regulatory compliance, manage enterprise security and risk, enhance customer support, and uncover valuable business intelligence for strategic operations.
2200 Ross Avenue, Suite 3500, Dallas, TX 75201 • 214-981-3100 •
www.etalk.com

BA Insight extends the search capabilities of SharePoint and Microsoft Search Server. Enhancements provide users with dramatic improvements in speed, usability, and relevance. Users are presented with the most relevant pages in documents without the need to download them. Relevance is automatically tuned and optimized to a company’s unique characteristics. Users add metadata to content as a natural part of the workflow.

Through its two offerings, Excalibur, a newly developed Web search solution and RetrievalWare, its flagship enterprise search product, Convera offers a unique and complete search technology. Converas technologies manage vast stores of information existing within internal repositories and on the Web by providing highly scalable, fast, accurate and secure search capabilities across multimedia formats, in multiple languages.
1921 Gallows Rd, Suite 200, Vienna, VA 22182 • 703-761-3700 •
www.convera.com
Coveo is a leading provider of Information Access and Enterprise Search solutions. From the smallest start-ups to the largest global corporations, Coveo can glue together all relevant indexes of intranets, Email servers, CRM and enterprise systems, databases, web content and even multimedia voice content. Coveo helps empower business managers with the information they need to drive higher results by instantly unleashing the value of existing data trapped into their varied databases and converting it into a powerful and unified information dashboard.
2800 St.Jean.Baptise Av, Suite 212, Quebec G2E 6J5 • 418-263-1111 •
www.coveo.com

Built on the
Endeca Information Access Platform, Endeca for Knowledge Management delivers an unmatched discovery experience, while offering the tools to rapidly deploy and optimize rich, information-intensive applications. Search, navigation and content presentation features expose all relevant content while providing the tools to quickly hone in on what?s most desirable.

Entopia creates innovative information-management solutions that drive compliance, collaboration, and competitive advantage. Entopia's solutions specifically leverage process-based information resources by capturing the activities and interactions surrounding this content -- and using it to deliver Content Visualization, Social Network Mapping, Expertise Location, and Decision Orchestration. Entopia's patented K-Bus technology delivers value in Manufacturing, Financial Services, Healthcare, Bio-science, and Government. With offices in Redwood City, California, London, and Paris Entopia has received extensive industry recognition by debuting as a visionary in Gartner's Enterprise Search Magic Quadrant, winning the 2005 SIIA Codie Award, and eWeek's Excellence Award.
3200 Bridge Parkway, Redwood Shores, CA 94065 • 650-632-0101

With the Google Search Appliance, Google Enterprise Search extends its mission of "organizing the world's information and making it universally accessible and useful" to the enterprise space. The Google Search Appliance makes enterprise content findable while leaving it in place, providing a strong Total Cost of Ownership by virtue of increasing employee productivity and efficiency while reducing administrative cost and time. Organizations like Honeywell, Société Générale, British Airways, Vodafone, and the World Bank have benefited from Google's industry leading search technologies.

Inxight provides enterprise software solutions for search and information discovery from all disparate sources. Using automated information extraction, categorization, search and visualization technologies, organizations find the precise, relevant information they need when they need it - boosting productivity, accelerating product time-to-market and leveraging past and future investments in information and technology.
ISYS Search Software is a global supplier of
enterprise search solutions. The company's software suite offers a
range of products that enable search, navigation and discovery across
desktops, networks, websites and intranets. ISYS has been deployed by
thousands of organizations operating in a variety of industries,
including government and legal.
Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Mondosoft provides solutions that enables enterprises to maximize the return on investment of their total knowledge aggregation. Mondosoft produces information retrieval systems, search and search optimization tools, and content analysis systems supporting knowledge managers in all aspects of knowledge creation and retrieval.
Mondosoft’s product lines consists of a range of search and information access products, including a cutting-edge taxonomy toolset (Ontolica Categorization Server).
With Ontolica CategorizationServer you get an automated classification of all documents at all stages of the content creation and retrieval process.
Please refer to
www.mondosoft.com for updates on your categorization needs on SharePoint and on CMS systems.
425 Sherman Avenue, Suite 300, Palo Alto, CA 94306 • 800 625 1175 •
www.mondosoft.com

Nexidia's flexible, affordable speech analytics solutions enable contact centres to tap into the actual voice of the customer and extract the type of compelling intelligence that drives business growth - all at speeds never before imagined. Organisations can improve operational efficiency, enhance customer experience and capitalise on new business opportunities.
Gainsborough House, 2 Sheen Road, Richmond TW9 1AE, UK • +44 (0)20 8973 2440 •
www.nexidia.com

Northern Light provides strategic research portals to the largest companies in the world. In a typical application, Northern Light combines licensed secondary research from many vendors with internal primary research. All of the included content is searched with one login, one user query, and one integrated results list across all sources, classified and relevance-ranked to a single consistent standard. Northern Light provides document-by-document and user-by-user security to insure that access rights are exactly enforced. Northern Light offers a turnkey solution including aggregating the content, updating the database daily, full-text indexing and subject classification, taxonomy development, hosting, security, and the UI.
Oracle Corporation (NASDAQ: ORCL) is the world’s largest enterprise software company, providing database, middleware, and collaboration products; enterprise business applications; application development tools; and professional services that help customers collaborate, grow, measure outcomes, and report results with confidence. For more than 30 years, Oracle has led the industry through continuous innovation and a relentless focus on customer success. For more information, visit oracle.com.
136 Enterprise Blvd., Bozeman, MT 59718 • 406-522-2963 •
www.oracle.com
45925 Horseshoe Dr., Suite 150, Dulles, VA 20166 • 703-948-5500 •
www.ser.com
Siderean helps people quickly view
and explore the full scope of enterprise
and Web-based information
available for better-informed decision
making. Going beyond search,
Siderean illuminates previously
unseen relationships that can help
you discover new avenues of exploration
and let you know what you
don’t know while navigating from a
bird’s-eye to a bug’s-eye view.
Specifically allowing users to master
discovery, our flagship product
Seamark allows you to disassemble
information into interesting pieces
(i.e. people, organizations, events,
places, etc.); identify relationships
between pieces; annotate/tag/navigate
the pieces; reassemble/remix
pieces into playlists; syndicate/distribute
play-lists; track user usage/attention.
390 North Sepulveda Blvd., Suite 2070, El Segundo, CA 90245-4475 • 310 647-4266 •
www.siderean.com

Vivisimo's Customer Experience Optimization (CXO) Suite connects customer-facing professionals with all of the information they need to deliver an outstanding experience in each interaction with customers, prospects and distribution partners, regardless of where that information is stored in your enterprise, to drive increased customer loyalty and revenue growth.
1710 Murray Avenue, Suite 300, Pittsburgh, PA 15217 • 620-632-4571 •
www.vivisimo.com