Matthew serves Information & Knowledge Management professionals. With more than 12 years of experience, Matthew advises clients on knowledge management practices and tools, helping them define and measure the effectiveness of these strategies. His research covers knowledge management program design, change management, specific tools and methodologies. Matthew's research has been cited in The New York Times, The Wall Street Journal, Financial Times, and numerous industry and trade publications.

Click here to recieve a free download of the Forrester report "Top Five Information Access Predictions For 2009".