Robert Joachim is a Lead Information Systems Engineer at the MITRE Corporation in McLean, Virginia. He works in MITRE's Corporate Communications and Knowledge Services division, where his roles include managing the MITRE information retrieval and delivery service. This service has a focus on enterprise and intranet search, information findability, and expertise finding. He has over 25 years of experience as a user and implementer of online information retrieval systems. He holds an MS in information systems from George Mason University, an MA in library science from the University of Michigan, and a BA from Western Michigan University.