James Robertson is recognised as one of the global thought-leaders on intranets and content management. As managing director of Step Two Designs (headquartered in Sydney, Australia), James has worked with many high-profile organisations in the public and private sectors.

James is the author of a number of reports, including the Intranet Roadmap, Staff Directories, Improving Intranet Search, and 6x2 Methodology for Intranets. He has also writen over 150 articles on a wide range of intranet and content management topics.

James has keynoted conferences and workshops across the globe, including in the USA, UK, Denmark, the Netherlands, Switzerland, Singapore, Malaysia, Brunei, Australia and New Zealand.